Step 4 · Workforce Planning · Capability
Skills Gap Analysis
Current capability mapped against strategic requirement — by role and skill cluster
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7
Roles assessed
6
Critical gaps
14
Developing gaps
3
LRP milestones at risk
Role
Strategic
Financial
Digital
Leadership
Analytics
Customer
Risk
HR Business Partner
Human
Strong
Gap
Critical
Strong
Gap
Strong
High
Finance Analyst
Hybrid
Gap
Strong
Gap
Gap
Critical
Strong
High
Sales Head
Human
Strong
Gap
Gap
Strong
Gap
Strong
Low
Operations Manager
Hybrid
Gap
Strong
Critical
Gap
Strong
Gap
High
Strategy Lead
Human
Strong
Strong
Gap
Gap
Strong
Gap
Low
IT Systems Lead
Hybrid
Gap
N/A
Strong
Gap
Strong
Critical
High
Customer Success
Human
Gap
Gap
Gap
Strong
Gap
Strong
Low
Strong — delivering today
Gap — developing, manageable
Critical — urgent, threatens LRP
N/A — not required for role
Build
Develop internally
Strategic — Ops Manager
Leadership — Finance Analyst
Analytics — HR BP
Buy
Hire externally
Digital — HR BP, Ops Manager
Analytics — Finance Analyst
Customer — IT Systems Lead
Borrow
Contract or partner
Financial modelling specialist
Digital transformation lead
Customer insight consultant
Bot
Automate the task
Routine analytics reporting
Data compilation and cleansing
Compliance monitoring
Every red cell is a direct risk to an LRP milestone — critical gaps set the hiring and development priority sequence
Feeds → Cost & Time · Talent Canvas